Acceptable Use Policy

This Acceptable Use Policy ("AUP") sets out what you may and may not do when using Appointics (the "Service"). It forms part of, and should be read together with, our Terms & Conditions. By using the Service you agree to this AUP.

1. Your responsibility

You are responsible for how you and anyone using your account uses the Service, including the content you publish on your booking page and the messages you send to your customers. If you use Appointics to take bookings, you must comply with all laws that apply to your business.

2. Prohibited activities

You must not use the Service to:

• Break any law or regulation, or infringe anyone's rights (including intellectual property, privacy or publicity rights).
• Publish or promote content that is fraudulent, deceptive, defamatory, obscene, hateful, harassing, or that facilitates illegal goods or services.
• Offer services you are not licensed or qualified to provide where a licence or qualification is required.
• Send spam, or send marketing or reminder messages to people who have not consented to receive them.
• Upload viruses, malware or any code intended to disrupt or damage the Service or its users.
• Attempt to gain unauthorised access to the Service, other accounts, or the systems or networks connected to it.
• Probe, scan, scrape, overload or test the vulnerability of the Service without our written permission.
• Resell, sublicense or reverse-engineer the Service, or use it to build a competing product.
• Impersonate any person or business, or misrepresent your affiliation with anyone.

3. Content standards

Content you publish must be accurate, must not mislead your customers about your services, prices or availability, and must be appropriate for a general audience. You are solely responsible for your content and for honouring the bookings customers make.

4. Messaging

If you enable reminders or notifications (email, WhatsApp or SMS), you are responsible for obtaining the consents required by law before contacting your customers, and for honouring opt-out requests promptly.

5. Enforcement

We may investigate suspected violations and may remove content, suspend or terminate accounts, or take other action we consider appropriate, with or without notice, to protect the Service and its users or to comply with the law.

6. Reporting abuse

To report a violation of this Policy, email support@appointics.com with details.

7. Changes

We may update this Policy from time to time. We will post the updated version here and revise the "Last updated" date.